Why Myspace is Broken, and How to Fix It

By BorisC on 5:18 PM

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Rupert Murdoch is not a happy camper. Myspace is hemorrhaging money, and no one can seem to stop the bleeding. Adotas reports that Myspace has lost News Corp around $32 million in the fourth quarter of 2009; about $73 million total for 2009. This decline can largely be attributed to decreases in search and advertising revenues based on consistently falling traffic.

The fundamental problem with post-Fox Myspace is that they simply focused on finding ways to monetize and exploit the site's users, instead of trying to maintain a user-centric social experience. The site became rife with shady marketers, promoters, spammers and obtrusive ads… sparking a mass exodus of users, whom Facebook was only too happy to accommodate.

Myspace also suffered from many maladies that made the user experience simply too difficult to bear in the face of up-and-coming Facebook. Myspace users complained about the site's poor usability, frequent errors and confusing pages and layouts. Where customization was at first novel and interesting, it had become unwieldy, sometimes downright ugly, and too focused on individual personalization rather than creating and sharing with a community. So many "users" were marketers, and their comments and posts so self-involved and non-reciprocatory that there was just no incentive for anyone to participate anymore. Ads were everywhere; a large number of personal messages received were spam and even many profiles were simply ads. The average, everyday user found the balance of usability and community they were looking for on Facebook, who offered a simple and clean interface where everything was easily shared and commented on.

So what now? Can this once dominant space be salvaged AND made to turn a profit? While Myspace is no longer the platform of choice for users to connect with family and friends, it still attracts around 50 million unique visitors per month, (even though that number has fallen around 20% in the past six months), and so it is still a viable destination site.

Here is my 4-point plan to fix Myspace:

  1. Completely shift the focus of the site and redesign the user experience.

    Why does the user have to be fluent in HTML to personalize their profile or post pictures or video on Myspace? The beauty of Facebook is that all of the code is under the surface, and the user never has to futz around with it. A click or two, and every picture, video and comment is just as it was meant to be. Though the platform does allow for huge personalization using HTML code, it seems that this has fallen in priority of desirable features – with ease of use taking the top spot.

  2. Mobilize the user base to actively create content, rather than just update their statuses.

    The creation of user-generated content pages on an infinite number of topics would enrich the content library, and drive user engagement. The idea is to create a platform that would empower and re-energize the once-passionate Myspace community to participate in a forum that isn't self-centered or a shameless marketing ploy.

  3. Shift the revenue model from display advertising to behaviorally targeted ads, as well as demographic and psychographic data collection and analysis.

    Visitors know that ads are inescapable – a way of life in today's internet; but the ads don't need to be intrusive, and if done correctly, can actually enhance the community experience by serving as targeted, relevant advertainment. Visiting a Muse fan page to read reviews of their new album? A clearly labeled side bar will offer you a clip from their new video and tell you that they just announced new concert dates near you. Don't make people search for it, serve it right up! Such ads are proven to increase conversion rates and would be more attractive to higher-value advertisers, as opposed to the "Get Ripped in 4 Weeks" and "Who's got a crush on you?" crowd Myspace is currently in business with.

  4. Foster and publicize innovation.

    In its heyday, Myspace was constantly adding features and updates to the site… and telling people about it! What Myspacer doesn't remember the steady stream of messages from Tom talking about what was constantly being done to further the user experience? Stop focusing on turning a profit, and start focusing on developing functions and features that will make people want to use Myspace again.

Video Game DLC = Serious Marketing Opportunities

By BorisC on 1:25 PM

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As Downloadable Content (DLC) for video games becomes more popular and robust, customizable DLC has begun to really help brands differentiate platforms and distribution channels.

Publishers have long been using DLC to extend the cycle of their products, and create additional revenue streams, (such as purchasable song downloads for Guitar Hero or Rock Band games). But recently DLC has created opportunities in other sides of the gaming business, like platforms and retailers.

For example, the recently released Warner Bros. "Batman: Arkham Asylum" is a widely distributed title for both PS3 and Xbox 360, however only the PS3 version allows gamers to play as The Joker. But it doesn't stop at simply character exclusivity. GTA IV players on XBOX 360 can download DLC that is practically a whole new game called "The Ballad of Gay Tony", which Rockstar is not making available for PS3.

Such DLC customization has recently moved from simple platform competition to retail distribution differentiation. Buying "Shaun White Snowboarding" from Target will get you a unique course called "Target Mountain"; GameStop delivers a whole new Palazzo Medici level for the highly-anticipated upcoming release "Assasin's Creed 2".

As Josh Lovison noted today in a MediaPost commentary, two very interesting issues that surface here are: 1) the ability to shift purchase behavior through DLC offerings; and 2) creating a motivated, highly-targeted, opt-in audience of consumers eager to open themselves to ad targeting in exchange for the value-add of DLC.

Ad integration in gaming has recently come under fire because of it's perceived intrusiveness into the gaming experience. But smart, relevant ads and brand communications can enhance the gaming experience, as has been shown by EA in almost all of their sports series, (Madden NFL, NBA Live, Nascar, etc.). Granted, the audience for the sports games are used to sponsorship in telecasts, and therefore its existence in games actually adds realism. Factor in the opt-in nature of DLC, and you have another powerful brand marketing tool that creates access to a highly-coveted and targeted demographic.

The Madden Curse continues!

By BorisC on 2:16 AM

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Through 1999, John Madden appeared on every cover of the EA football video game franchise. In 2000, EA decided to feature athletes on the covers, who then all seemed to have problematic seasons - giving rise to the famous “Madden Curse”.

Don’t believe in curses? Here are the facts, judge for yourself.

2000: Barry Sanders

John Madden reprises his role on the cover, with Barry as a background image. Barry promptly retires for no good reason right before the season he was probably going to break Walter Payton’s then-all-time rushing record. Thanks, John!

Barry Sanders19951996199719981999
Games:16161616N/A
Rushing Yards:1,5001,5532,0531,491N/A
Rushing Avg:4.85.16.14.3N/A
Receiving Yards:398147305289N/A
Touchdowns:1211144N/A

2001: Eddie George

Eddie had his worst statistical season up to that point. Previously never having less than 1300 rushing yards, he finished with 939 and 5 TDs, (11 less than the previous season!). The Titans finished 7-9 and failed to make the playoffs. Worst of all, George couldn't handle a pass at the of the last game, resulting in a Ray Lewis touchdown that effectively ended the Titan’s season. Let’s not forget the Titans were in the Super Bowl the year before. George retired 3 years later at an early age from the wear and tear on his body.

Eddie George1997199819992000200120022003
Games:16161616161616
Rushing Yards:1,3991,2941,3041,5099391,1651,031
Rushing Avg:3.93.74.13.73.03.43.3
Receiving Yards:44310458453279255163
Total Touchdowns:7613165145

2002: Daunte Culpepper

Fresh Ground Culpepper suffered a severe decline in his output (14 TDs, 13 INTs) from the previous season (33 TDs, 16 INTs). He also suffered a serious injury that made him miss 5 games, giving the Vikings one of their worst seasons in nearly 20 years. After two awful knee injuries and a short-lived retirement, he is now the back-up QB for the Detroit Lions - who last year became the only team in history to win ZERO games!

Daunte Culpepper2000200120022003200420052006
Games:161116141674
Passing Yards:3,9372,6123,8533,4794,7171,564929
Interceptions:1613231111123
Total Touchdowns:401928294173
QB Rating:98.083.375.396.4110.972.077.0

2003: Marshall Faulk

Marshall Marshall Marshall had one of the worst statistical seasons of his career (topped 1000 yards in 7 of previous 8 seasons with over 1300 in each of last 4 seasons), and a nagging ankle injuring plagued him all season. His TD total (10) was less than half of his previous season’s (21). He never seemed to be able to get healthy after this year and never cracked the 1000 yard mark EVER AGAIN in his career. Injuries forced him into retirement.

Marshall Faulk1999200020012002200320042005
Games:16141414111416
Rushing Yards:1,3811,3591,382953818774292
Rushing Avg:5.55.45.34.53.94.04.5
Receiving Yards:1,048830765537290310291
Total Touchdowns:122621101141

2004: Michael Vick

The Michael Vick Experience broke his leg during a pre-season game before the real season even started, and missed most it as a result. The previous year he had the best statistical season of his career (3700 combined yards and 24 TDs). Vick never again even came close to those numbers, and a couple of years later he was found guilty of “masterminding” a dog-fighting ring and sentenced to 23 months in prison. Upon his release he was signed by the Philadelphia Eagles, and is currently Donovan McNabb's (future Madden victim) backup.

Michael Vick 2001200220032004200520062007
Games:81551515160
Passing Yards:7852,9365852,3132,4122,474J
Interceptions:383121313A
Total Touchdowns:3164151915I
QB Rating:62.781.669.078.173.175.7L

2005: Ray Lewis

OK, so Ray-Ray might be the “exception” - relatively speaking. He only missed 1 game to injury, but suffered a decline in the amount of tackles and turnovers from his previous seasons. He also failed to intercept a pass for the first time in his career. However, he did manage to avoid murder and aggravated assault charges by pleading guilty to a misdemeanor and snitching on his co-defendants, so I guess we chalk this one up as a win.

Ray Lewis2001200220032004200520062007
Games:165161541414
Total Tackles:1625816314746103121
Sacks:3.50.01.51.01.05.02.0
Interceptions:3260122
Def. Touchdowns:0010001

2006: Donovan McNabb

Let’s just recall that Donovan’s previous season was a career year for him (over 4000 combined yards and 34 TDs) and the Eagles made it to the Super Bowl. That being said, after appearing on the Madden cover, Rush Limbaugh’s favorite QB suffered a sports hernia early on and threw 9 picks in the 9 games he played, (he threw 8 INTs the entire previous season). Tough guy that he is, he tried to play through it, but that mercifully ended when the Dallas Cowboys knocked him out of the game in week 10 and he decided to have surgery to repair the hernia. The Eagles - Super Bowl contenders the previous year - finished 5-11. Oh, and let’s not forget that circus feud with T.O.

Donovan McNabb2001200220032004200520062007
Games:1610161591014
Passing Yards:3,2332,2893,2163,8752,5072,6473,324
Interceptions:126118967
Total Touchdowns:27231934172119
QB Rating:84.386.079.6104.78595.589.9

2007: Shaun Alexander

The previous year, SALEX had MVP stats - over 1800 rushing yards and a then NFL record 27 TDs. Played every game. In fact, he had over 1200 yards in each of the previous 5 seasons with never less than 14 TDs. After the cover? Missed 5 games with a broken foot, scored 7 TDs and didn’t crack 900 yards. Didn’t crack 800 yards the following year. Currently not on any NFL roster. Ouch!

Shaun Alexander2001200220032004200520062007
Games:16161616161013
Rushing Yards:1,3181,1751,4351,6961,880896716
Avg Per Carry:4.34.04.44.85.13.63.5
Total Touchdowns:161816202875

2008: Vince Young

Though the former NCAA national champion and Rose Bowl MVP did not have a good rookie season, (2200 passing yards, 12 TDs, 13 INTs), his second NFL season was even worse. Though the Madden cover-boy stayed relatively healthy, he threw 9 TDs and 17 (!!!) interceptions. He ended up ranking 27th in TDs (there are only 32 teams in the NFL) and tied for 7th with legendary pick machine Kurt Warner in INTs. Then Vince went crazy. He went AWOL from the team, talked about killing himself and/or retiring from football, and generally scared the hell out of his agent. Once it was impressed upon him just how much money was in question here, he came back to the Titans and is now the backup QB.

Vince Young20042005200620072008
Games:Collegeat UT15153
Passing Yards:--2,5462,199219
Interceptions:--17132
Total Touchdowns:--19121
QB Rating:--66.771.164.5

2009: Brett Favre

Dude played 16 legendary years in Green Bay and was the face of the franchise for every one of them. People in Wisconsin named their kids and pets after him. So he gets tapped for the Madden cover and promptly retires. Then he un-retires, causing a media circus. Then he gets traded to one of the New York Jets - one of worst teams in the AFC. Brett plays half the season with a torn bicep, which the Jets front office conveniently leaves off the injury report and throws for as many interceptions as touchdowns, (22), and a dismal 61 QB rating over his last five games. After the 2009 season, Brett retired... again. Since it was a slow sporting news summer, rumors swirl about yet another return - this time with the Minnesota Vikings. Brett responds that he will stay retired. Two weeks before the beginning of the 2010 season, Brett Favre was announced as the starting quarterback for the Vikings. People in Green Bay are throwing themselves out of windows as we speak.

Brett Favre2002200320042005200620072008
Games:16161616161616
Passing Yards:3,6583,3614,0883,8813,8854,1553,472
Interceptions:16211729181522
Total Touchdowns:27323020192822
QB Rating:85.690.492.470.972.795.781.0

2010: Troy Polamalu

This year, the Madden team at EA decided to hedge their bets and have two players on the cover - one defensive and one offensive. The duo they chose both played in the the previous Super Bowl: wide receiver Larry Fitzgerald and safety Troy Polamalu. Both these guys are young and the best players at their position in the league. What could go wrong? Well, I'm glad you asked! First game of the 2010 season against Tennessee, Polamalu looked every bit the perennial pro-bowler; flying all over the field, stopping runs, batting passes and coming up with one of the greatest one-handed interceptions ever. Then he sprained his MCL trying to recover a blocked field goal attempt. No word yet on Troy's timetable for return... but usually that kind of injury takes at least 3-6 weeks. At the time of writing, Fitzgerald has not yet played his first game of the season. I hope he has insurance.


The curse lives on!